As a new customer, we are required to verify your identity when you apply for a credit card with us.
We have to check the identity of all our customers to comply with money laundering regulations. These regulations aim to stop criminals using financial products and services to launder money. They also protect you from criminals who might try to use your name without you knowing.
We need to see two proofs of your identity. One document from List 1, this must be a government issued document. A second document from List 2, containing full name and either date of birth or current address.
List 1 - photocopy
Photo card national identity card
Full UK paper driving license
Full or provisional UK photo card driving license
UK Firearms Licence
List 2 - these must have your current address on them
Full UK paper driving license - if driving license not already used for proof of ID
Bank/credit card statement - less than three months old, and not printed from the internet
UK Mortgage statement – less than 12 months old, and not printed from the internet
Benefit Letter from UK government or local authority – less than 12 months old and benefits letter not used for proof of ID
Council Tax statement or exception letter – less than 12 months old
Council/Housing Association tenancy agreement – less than three months old
TV license letter or direct debit schedule – less than 12 months old
HM Revenue and Customs Tax notification – less than 12 months old
Household Utility Bill – Must contain customer name and address, be less than three months old and not printed from the internet
Mobile phone bill - less than 3 months old and not printed off internet
Please note: Online print outs of bills or statements are NOT accepted, they must be originals.