Customer comments

We know we try harder to give you a better chance, but we also know that you would prefer to hear that from our satisfied customers.

We take time to collect customer feedback, so why not take a read of what aqua card customers say about us.


For my convenience

  • Not being able to get out to the shops all the time, its easier, I can use my aqua card to buy online.
    -Mrs C Murray, Cumbria

  • I like the convenience of a credit card - I don't like to carry too much cash around.
    -Mr S Mirzaali, Leeds

  • I was doing a lot of travel on the train and half the machines didn't take cash - they also don't take Solo, I don't have a debit card. aqua was a real lifesaver, saves me a headache.
    -Mr L Charles, Surrey

To help build my credit rating

  • aqua is my first credit card - I am trying to build my credit rating.
    -Mrs C Whittingham, Lancashire

  • aqua was my first credit card, taken out to build my credit rating and as a result it's just got better and better over the years.
    -Mr M Stevens, Kent

To help me repair my credit rating

  • I had been out of work for a bit and my credit rating took a bit of a tumble. I got back into a well paid job and paid everything off. I still could not get any credit cards to build up my credit rating. I wanted to build up my credit rating and aqua did offer it.
    -Mr L Charles, Surrey

  • I am hoping aqua will allow me to show a true representation of myself as a reliable customer again.
    -Mr L Charles, Surrey

Happy with aqua's customer service

  • I would recommend aqua to a friend, your service has been very good and the people I have been talking to have been friendly.
    -Mr B Kershaw, Gwent

  • I am quite happy with the service - I am very grateful as obviously if I do got over my limit or if I'm a little bit late you'll always ring to remind me, which is great!
    -Mrs R Wood, Kent

  • I am more than pleased with the service I have received, everyone is always friendly when I ring up - yes, I would recommend aqua to my friends.
    -Mrs K Causton, Kent

  • Very professional - from day one you were very good, I am more than happy with aqua. If there are any problems you always talk it through.
    -Mrs D Hartley, Londonderry

I am more than pleased with the service I have received, everyone is always friendly when I ring up - yes, I would recommend aqua to my friends.

Mrs K Causton, Kent