When you make a purchase online, aqua Secure issues a receipt to the retailer at the end of the checkout process. The receipt includes details of your current purchase, such as the retailer's site name, purchase amount, and the date of the purchase. You will get a page with a “Processing….” message after you have entered your payment details. However, in some cases, you may be required to give further information to verify your card details.
aqua Secure helps to ensure your transaction is more secure. We use a security system that runs behind the scenes while you shop online, helping to prevent unauthorised use of your aqua credit card.
There’s no need to apply for aqua Secure. It’s a free service designed to protect all our customers when shopping online with their aqua credit card.
aqua Secure is a free service available to all aqua customers.
Just make sure you have one of these browsers:
Windows Microsoft® Internet Explorer 5.5 and above
Windows Netscape Navigator® 7.1 and above
Windows AOL® 9
Windows Firefox® 1.0, 2.0 and 3.0
For more help and information, call the aqua helpdesk who will be pleased to assist you: 0333 220 2691*.
Some software may not allow pop-ups. If you have this software installed you must disable it or change the settings to allow pop-ups for aqua Secure to operate correctly.
It may be that the retailer does not use aqua Secure yet, but you will still be able to purchase at these retailer's site. Simply follow the retailer's normal checkout process.