Keeping your card safe

It is vital to keep your credit cards safe at all times. Be aware of where they are and don’t allow anyone to use them for any reason. Thieves have ingenious ways of attacking unsuspecting credit card holders, but there are plenty of things you can do to protect your credit cards’ security.

Identity theft

To avoid identity theft, keep your credit cards separate from anything with your address or birthdate on it, such as your passport or driving licence. Do not share any personal information with strangers to maximise your credit cards’ security. In the wrong hands your details could be used to make purchases online or over the phone without your knowledge, thus threatening your credit rating.

Hoax emails are common ways of ‘phishing’ for your details; likewise phone scams exist too. Consider switching your credit card statements to online only, so that paper copies don’t end up in the wrong hands.

Protect your card in public

Be on your guard at ATMs, which are open and unattended, and shield your card when making transactions. Always be aware of people standing behind you and ensure they keep a safe distance – ideally behind the painted security line on the pavement, if there is one. Secure your credit cards by keeping them close to you at all times to ensure they aren’t inadvertently lost and be careful not to flash them in public places.

Always ensure your contact details are up to date so that aqua can contact you in case of suspicious activity on your account. We’ll immediately cancel your card as soon as you tell us it’s lost or stolen and we’ll organise a new card to be delivered within 10 days.

Be particularly careful on holiday or in busy places where pickpockets may operate. Always be wary when handing over your card in public places such as bars and petrol stations. Taking preventative measures to keep your details safe will ensure the highest credit card security at all times.