How to pay

Making payments on your aqua credit card

It's really important that you manage your aqua card responsibly, this means you need to make at least the minimum payment each month - this is an amount equal to the total of any interest, default charges plus 1% of the balance shown on your statement (minimum £5). If your balance is less than £5 then you must repay the full amount.

You also need to make sure you stay within your agreed credit limit. Managing your aqua card in this way may help you build or repair your credit rating, and may mean we'll be able to consider you for a credit line increase too. 

Ways to make payments

We’ve made it easier than ever for you to make your aqua card payment. Whether you want to pay in full each month or spread your repayments, choose from one of the following options.

aqua card online servicing

Visit our homepage and register for online servicing to make a payment online by debit card. You can also view your balance, statements and more. Please allow 3 working days before your due date. 

Direct Debit

We can take automatic payments by Direct Debit. We'll take a minimum payment, full balance, a percentage of your balance or a set amount each month, whichever you prefer.  Call us on 0845 601 0436* to set this up. 

By debit card

Phone us on 0845 601 0436* with your debit card to hand and make an automated payment. Our interactive voice payments system enables quick telephone payments, and you don’t even need to speak to an advisor to pay your monthly bill.

By post

Fill in your bank giro slip ay the bottom of your statement, sending it with a cheque in the envelope provided with your statement. Make your cheque payable to the principal cardholder with your aqua credit card number included in the payee line, for example:

Mr S Smith – 5570 9801 2345 6789

Please don’t send cash by post.

At a bank branch

Fill in the bank giro slip at the bottom of your statement and hand it in, with cash or a cheque, at a bank branch displaying the MasterCard sign. Some banks may charge a fee.

Internet or telephone banking

If you hold a UK bank account and subscribe to Internet banking, you can either log on to your online account or call your bank and simply make a payment to ‘aqua’. You will need to know our bank details and these are:

Sort code:  80-20-45
Account number: 00213765

You will also need to quote your 16-digit aqua card account number as a reference number.