For: Change of Address
General Enquiries
Statement Queries
Customer Complaints

0845 601 0436
(International +44 29 20 818079)

Lost and Stolen Cards
0845 601 0436
(International +44 29 20 818079)

Balance Transfers
0845 601 0436

Card Care
0870 850 6850

 

What to do if your card is
lost or stolen

As soon as you realise your card is missing, please telephone us immediately. The lines are open 24 hours a day, 7 days a week. If you are calling from abroad or in case of emergency, just ask the operator to reverse the charges.

Always remember you should never disclose your personal identification number (PIN) to anyone.