Help

A helping hand

If you’re thinking about applying for an aqua card and have a question you would like answered, or are already an aqua card customer with an enquiry, we suggest that the best place to start is our frequently asked questions where we’ve collected together the most common enquiries under a series of headings.

We hope using this will help answer most questions, but if you would like to speak with us on a specific matter, find out how to contact us by telephone or post.

aqua’s refreshing approach

At aqua we pride ourselves on being straight talking – the last thing we want to do is confuse our customers with complicated language often associated with financial services. So we’ve put together a simple jargon buster guide to credit cards for those of you new to credit or wishing to learn more.

Leave your problems behind

At aqua we know that life isn’t always straightforward and sometimes it takes a little juggling to make ends meet. We believe that everyone should have the chance to manage their money with the help of a credit card, so that’s why we take a closer look at applications and may be able to help you even if you have previously been refused credit.

Typical 35.9% APR (variable)

Applying for an aqua card can be a great way to start building a good credit history. If you are concerned that your credit rating might be holding you back, the first thing to do is take a look at your credit report – why not try Experian’s free credit check now?

You might also like to take a look at our simple guide to managing your debts.