contact us

To find out more about the aqua credit card, how to apply for an account or how to manage your existing account, just get in touch.

by telephone

To report your card lost or stolen call us on:
0845 601 0436 (from the UK)
++44 113 244 8986 (from abroad)

For customer enquiries or to make a payment call us on:
0845 601 0436

To make a claim on credit card repayment cover call us on:
0845 600 6007

To make a claim on Card Care cover call us on:
0870 850 6850

To activate your aqua card call us on:
0800 028 7777

To reset your online account password call our helpdesk on:
0845 601 0436 

by post

It’s normally quicker to call and speak with an aqua card advisor on 0845 601 0436, however if you would like to contact us in writing by post, please do so at the following address:

aqua Customer Services
PO BOX 173
S98 1JW

Apply for your aqua card today

aqua card apply now

UK-based customer helpline

0845 601 0436

Credit is provided by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are companies registered in England and Wales with registered numbers 7297722 and 4134880 respectively and form part of the NewDay group of companies. The registered office for these companies is: First Floor, 11 Tower View, Kings Hill, West Malling, Kent ME19 4RL (until 31/10/2014), Two Pancras Square, London N1C 4AG (from 01/11/2014). NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct Authority with numbers 0638085 and 0510571 respectively. NewDay Ltd is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (Ref no: 555318) for the provision of payment services.  aqua is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd.