To find out more about the aqua credit card, how to apply for an account or how to manage your existing account, just get in touch.
To report your card lost or stolen call us on:
0333 601 0436 (from the UK)
+44 113 244 8986 (from abroad)
For customer enquiries or to make a payment call us on:
To make a claim on credit card repayment cover call us on:
To make a claim on Card Care cover call us on:
To activate your aqua card call us on:
*This is an automated phone service and does not go through to a customer service representative
Calls to 0845 601 0436 will be charged at 5p per minute from a BT landline plus your phone company’s access charge.
Calls to 0870 850 6850 will be charged at 9p per minute from a BT landline plus your phone company’s access charge.
Calls may be recorded and monitored for training and security purposes and to help us manage your account.
It’s normally quicker to call and speak with an aqua card advisor on 0333 220 2691, however if you would like to contact us in writing by post, please do so at the following address:
aqua Customer Services
PO BOX 173
We are sorry if you need to make a complaint. Please contact us in one of the ways set out here so we can resolve it as soon as possible.