We’re here for you
To report your card lost or stolen:
(from the UK)
Please let us know as soon as you find out your card is missing. We’ll cancel your card immediately, protecting your account from fraud. We’ll also arrange to send you a replacement card as quickly as we can, so you’re not left in the lurch.
For customer enquiries or to make a payment:
To activate your Aqua card:
The automated process will help you activate your card quickly and easily.